Shanghai Pengpu Machine Building Plant Co., Ltd.

Telephone:021-38584800

Address: 288 Canghai Road, Pudong New District, Shanghai

Web:http://www.sppmbp.com/

Service
Hotline
+86-021-56656419
Domestic
Sales
+86-021-56654667
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Service Guide

Customer Center >  Customer Center >  Service Guide

Service Guide

The quality guarantee period

Major regional offices throughout the country and long in service personnel, using network services. For PD165Y series, a series of PD220Y PD320Y series hydraulic bulldozer, a machine to the people to the zero hour delivery service. In the machine used to 250 hours, 500 hours, 1000 hours, according to the user's warranty request, the service personnel will give you free labor of engine and bulldozer chassis to enforce the warranty service.


Quality guarantee and warranty period

Warranty period for the repair, replacement or return three services: the city, surrounding areas and with offices in the region, after receiving user warranty request, service personnel to reply in 1 hour, 3 hours, reach the site within 24 hours; Other provinces and cities and remote areas (no office), after receiving user warranty request, the service personnel to reply in the day, arrived at the scene within 48-72 hours.

Horsepower PD120 in series, the series of PD140 mechanical bulldozer warranty for half a year or 1000 hours (which will be subject to first come); Muscle PD165Y series, a series of PD220Y PD320Y series hydraulic bulldozer's warranty for one year or 1500 hours (both will be subject to first come).


Debugging installation and troubleshooting

Our factory has offices all over the country, 'these institutions in addition to the pre-sale service, introduce our products to the customer's varieties, technical performance, usage and characteristics of help users choose the models, and provide the necessary technical data; Another important content is to provide every juli users convenient after-sales service. From new installation to maintenance and troubleshooting. Once has the failure. We will with the fastest speed of the maintenance staff rushed to the scene, the user's losses to a minimum.


Personnel training

Should the user request, we will always improve including product performance, basic operation, maintenance, etc 'training and help ensure that users in the use of the product in the process of enjoy the manufacturer for the entire service.